Frequently Asked Questions

Can I watch the course again, or is it a one-time thing?

Watch any module you like, when you like, forever.

How do I access my courses?

Go to your library here: https://better5.com/library to see all your purchases.

My login doesn't work!

If you have purchased a course and can't log in, please click here and enter in the email address you created the account with. Your password will be reset and you can access your library.

How do I change my password to one that I can remember?

Please login and go here: https://www.better5.com/settings/account. Enter your old password and your new password, click "save" and you are set. Your password must be at least 8 characters long.

Why does the charge on my credit card statement show up as 'recurring'?

We only charge you when you authorize a transaction, never automatically. The charge showing up as 'recurring' is a PCI compliance requirement by out payment provider, and not optional for us to change.
https://support.stripe.com/questions/non-recurring-charges-show-as-recurring-on-customer-bank-statements